Our family-run business has been servicing and repairing beautiful jewellery, watches and clocks for the people of the New Forest and elsewhere for generations.

As a member of the National Association of Jewellers, we take great pride in upholding their values of integrity, professionalism, education, training and creativity in everything we do.

member of the national association of jewellers logo

Our Range of Services

We offer a wide variety of skilled services in-house at reasonable prices, including:

  • ring valuation
  • man cleaning pottery
  • screwing internal mechanisms of watch
  • jewellery engraving
  • pearl necklace of wooden table

Repairs & Restoration

  • Jewellery repair, ring sizing and restoration – Our skilled team can assist with all jewellery repairs, ring sizing and restorations, which are carried out by experienced goldsmiths, fully qualified jewellers and expert craftsmen. We offer competitive prices and quality guaranteed work with free no obligation estimates if we are unable to give you a price immediately.

  • Silverware repair, restoration, re-plating and gilding – Silverwear can be beautifully repaired and restored by our talented silversmith. Estimates are free.

  • Watch and clock repairs – Hadley’s repair and service almost all watch brands and offer quality watch battery replacements and a pressure testing service. We are competitively priced and offer an efficient turnaround. Our watchmakers are fully qualified and able to undertake work on virtually all matters.

  • Engraving by hand, machine, and deep seal – We are happy to assist you with having special items personalised with engraving. This maybe from machine engraving to highly skilled hand engraving not forgetting reverse seal engraving of a family crest.

  • Restringing of pearls and beads – Did you know that necklace and bracelet threads can wear after frequent use and you could risk losing? pearls and beads if they break? We are pleased to offer a full rethreading service at Hadley’s to help ensure your special jewellery remains intact.

Design & Re-modelling

  • Bespoke jewellery design – If you’d like to design your own individual jewellery, our experienced team will be happy to help you create a truly exquisite piece. Our in house designer will discuss budget, design preferences and can produce sketches and images before your unique piece of jewellery is made. We can also offer expert advice about the colour, clarity, cut and carat of diamonds. 

  • Re-modelling of an existing piece of jewellery – Is there a piece sat in your jewellery box that you have fallen out of love with? Why not come and visit us and see how we can help to re-design and give it a new lease of life?

jewel making process
gold ring with diamond

Valuations & Estimates

  • Insurance service by our in house valuer – Is your jewellery adequately insured? Our independent valuer has over 38 years experience and can offer a comprehensive valuation schedule on all jewellery, silverware, watches and regalia. This will help you to claim if you have the misfortune to lose or damage any jewellery and any inheritance tax assessment. Our valuation schedules contain information on an item’s shape, material, size, age and monetary value. Please check with your insurance company for the single article limit they require to be listed. Generally items under £1,000 are not required to be listed and will be shown as total value and in abbreviated form.

  • Probate valuation – A valuation for probate establishes the value of a deceased person’s estate. The value is based on the price which the jewellery is likely to be sold for at auction. The sum will be less than a valuation for insurance at current labour, because only the current market situation is taken into account, not the labour, materials and taxation costs. Please contact us for the current charges.

  • Estimates for insurance replacement and restoration. We are part of LMG, which is the UK’s largest organisation specialising in the professional management of insurance claims for jewellery, watches and other valuable items. LMG cards are accepted in store so you can replace a lost item with something equally as beautiful. We can also design and make a replica item. Please call or visit us to find out more information.

All of the above services are carried out quickly and professionally by our own craftsmen at reasonable prices and are fully guaranteed. Estimates are free.


Our Experienced Team is Always Happy to Help